₨). There are no hidden charges.
4. How can I place an order?
You can place an order directly on our website by browsing our shop, selecting your product, and clicking “Order Now”. You can also order via WhatsApp at +923018768666.
5. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) across Pakistan. You pay when your order is delivered to your doorstep.
6. How long does delivery take?
Orders are typically delivered within 3–7 business days depending on your location within Pakistan. We ship nationwide with secure packaging.
7. What is your refund and return policy?
We offer a 7-day refund and replacement policy. If you receive a damaged product or need a size exchange, please notify us within 7 days of receiving your order. The product must be unused and in its original packaging. A shipping cost of PKR 400 will be deducted from refunds. For full details, please visit our Refund & Returns Policy page.
8. Can I exchange my chappal for a different size?
Yes. If you need a size change, notify us within 7 days of receiving the product. The item must be unused and in its original packaging. We will bear the shipping cost for replacements of damaged items.
9. How do I contact Khyber Wear?
You can reach us through any of the following channels:
- Phone / WhatsApp: +923018768666
- Email: info@Khyberwear.com
- Address: Charsadda, Pakistan
- Contact Form: Visit our Contact Us page
10. Do you deliver outside Pakistan?
Currently, Khyber Wear ships within Pakistan only. For international inquiries, please contact us via WhatsApp or email and we will do our best to assist you.
11. How do I know which size to order?
Please check the size guide available on individual product pages. If you are unsure, feel free to contact us on WhatsApp at +923018768666 before placing your order, and our team will help you choose the right size.
12. Are the product images accurate?
We strive to display our products as accurately as possible. However, slight color variations may occur due to differences in monitor settings, camera lenses, or lighting. Minor differences from product images are not grounds for a refund or replacement request.
13. How is my personal data protected?
We take your privacy seriously. Your personal data is collected, stored, and used in accordance with our Privacy Policy. We do not sell or share your data with unauthorized third parties.
14. Where can I read your Terms & Conditions?
Our full Terms & Conditions are available at the Terms & Conditions page.
15. Does Khyber Wear sell any prohibited or restricted items?
No. Khyber Wear only sells traditional Pakistani clothing, footwear, and fabric. We do not promote or sell any illegal or restricted items.
If your question is not answered here, please don’t hesitate to contact us and our team will be happy to help.